Support
Help for the Mavy iPhone app
Contact us
For bugs or feedback, email mrkrphl0705@gmail.com. Include your device model, iOS version, and a short description of the problem.
Common questions
What is Mavy?
A reading companion: sessions with pause tools, a Shelf of books, a Trail of notes and Ask this page conversations. It is not an ebook reader and does not sync a cloud library.
Ask this page doesn’t work
Ask this page needs a compatible iPhone with Apple Intelligence available, and Mavy Pro (or an active trial). Check Settings → Ask this page for device readiness, and Settings → Manage Pro for trial or subscription status.
Free vs Pro
Free: reading sessions, Shelf, manual notes, basic Progress. Pro: Ask this page, richer Trail (saved Q&A, Book summary), Pro Progress metrics. Start a 7-day trial from Manage Pro, or subscribe ($2.99/mo or $19.99/yr) through Apple.
Restore purchases
Settings → Manage Pro → Restore purchases. This restores an App Store Mavy Pro subscription on your Apple ID. A local trial on one iPhone is not a purchase and cannot be restored.
Cancel or manage subscription
iPhone Settings → [your name] → Subscriptions → Mavy. Billing and refunds are handled by Apple.
Delete my data
Mavy stores data on your iPhone only. Delete the app to remove it from that device. There is no Mavy cloud account to delete.